How to build trust culture through shared assurance and partnership
It’s often said that casting a show correctly means 50% of the work is already done. And while this reference may seem to apply to only those performing on stage, it is sometimes even more true for those working behind the scenes. By entrusting tasks and responsibilities to the right people, a leader can reduce their stress and make an organizational assessment, focusing on the work that requires their specific specialties while also retaining confidence in the quality of the final product. Ultimately leading to more than they could have ever imagined as a result of creative collaboration.
As an entrepreneur, executive or a small business owner, you are the director of the performance that is your organization or business. Your passion and your vision take the stage for your target audience to see. But before this can happen, the script must be written, the production team mobilized, and the players assembled. Any play that consists of a single performer/director reciting all the characters' lines in self-sewn costumes on a set they built alone with self-secured funding while simultaneously calling lighting and sound cues would be a quite a spectacle, but you can imagine how that show would go. Would it be entertaining? How sustainable are those efforts?
When asked, many SBO's can give a dictionary or technical definition of delegation as the process of passing along job responsibilities and tasks to someone else. But delegation is much more than that. Delegation is a manifestation of organizational effectiveness, of strategy, and of trust. Delegating is a natural result of success and cultivates further success.
Many SBO's also experience anxiety, however, when faced with relinquishing control of projects related to their passion and their vision. This, unfortunately, limits a business's ability to grow and expand, since an increased workload is being heaped upon a single individual who, whether they admit it or not, has limitations. There are only a certain number of hours in a day and even entrepreneurs must sleep, eat, and socialize in order to maintain a healthy and balanced lifestyle.
If this is sounding all too familiar, let us introduce you to the next step in your business’ successful future: delegation. Shared Assurance is a concept that articulates the interconnected and perpetual replenishment of trust between employers and employees, between coworkers, and between clients and service providers.
The question often asked by leaders is weighty but simple: "Who can I trust to get this done?" And the answer is weighty and simple as well: "I applied my business acumen, my best judgement, and my sense of integrity, and I came to a decision of who to trust. And I trust my own acumen, my own judgement, and my own sense of integrity, so I can trust the decision I made." By trusting in yourself, you can trust in others. And by practicing this concept of Shared Assurance, you not only show that you have confidence in the skills of others, but you also affirm your confidence in your own, which fosters a trust culture in which your employees, coworkers, and service providers are more likely to trust in themselves, trust in each other, and trust in you.
Entrusting one another leads to capacity building, empowerment, and operational effectiveness, the hallmarks of a successful organizational culture. When cultivating this type of culture, you can trust Approach HR & Virtual Services, LLC to assist you with Organizational Development, which refers to many HR consulting strategies and HR services, such as organizational culture consulting, building and managing a remote workforce, promoting company culture and employee engagement, leadership development, multigenerational workforce consulting and training, organizational assessment and design, and team development.
By delegating tasks you can focus on projects that require your specific specialties in order to grow your business, trust your judgement and give your business the unique sensibility that only you could give, all while pursuing your passion and vision with the assurance that you'll share this experience with people that you trust and who trust you.
So, polish your script, audition your players, and organize your production team. Your audience, and their applause, await.